Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information You Provide
- Contact Information: Name, email address, company name, phone number when you submit our contact form
- Communication Data: Messages, inquiries, and other information you choose to provide
- Appointment Data: Meeting preferences and scheduling information when booking consultations through Cal.com
Automatically Collected Information
- Usage Data: Pages visited, time spent on site, click patterns, and navigation behavior
- Device Information: Browser type, operating system, device characteristics, and IP address
- Performance Data: Page load times, errors, and website performance metrics
- Respond to your inquiries and provide customer support
- Schedule and conduct business consultations and meetings
- Analyze website usage to improve our services and user experience
- Send follow-up communications related to your business inquiries
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure the security of our services
Legitimate InterestAnalytics & Performance Monitoring
We have a legitimate interest in understanding how our website is used to improve our services and user experience. Our privacy-focused analytics approach minimizes data collection.
Contractual NecessityContact Forms & Communications
Processing your contact information is necessary to respond to your inquiries and provide the services you've requested.
ConsentMarketing Analytics & Cookies
We obtain your consent for marketing analytics and non-essential cookies. You can withdraw consent at any time through your browser settings.
Analytics & Performance
- Umami Analytics: Privacy-focused web analytics that collects anonymous usage statistics without cookies or personal data tracking. We use this to understand how visitors interact with our site.
- Google Analytics & Tag Manager: Website traffic analysis and user behavior insights (when enabled). These services may use cookies and collect anonymized data about your browsing behavior.
- Performance Monitoring: Built-in system that tracks Core Web Vitals and page performance metrics to ensure optimal user experience.
Umami Analytics does not use cookies and is GDPR compliant. Google services may use cookies if you consent to them.
Email Communications & Deliverability
- Mailgun: Reliable email delivery service for processing contact form submissions and sending automatic confirmation emails. Your contact form data is processed through Mailgun's secure infrastructure.
- OnDMARC: Email authentication monitoring service that helps ensure our emails reach your inbox safely and aren't marked as spam. This service monitors email deliverability but doesn't access email content.
Your email communications are processed securely and used only for business purposes. We retain email logs for deliverability monitoring.
Appointment Scheduling & Calendar Integration
- Cal.com: Open-source meeting scheduling platform for booking consultations and managing appointments. When you schedule a meeting, your name, email, and preferred time slots are processed by Cal.com.
- Calendar Integration: Cal.com may integrate with your calendar applications (Google Calendar, Outlook, etc.) to check availability and create meeting events.
Scheduling data is processed by Cal.com according to their privacy policy. We only receive the information necessary to conduct our business meeting.
Security Measures
- HTTPS encryption for all data transmission
- Secure hosting infrastructure with regular security updates
- Rate limiting and abuse prevention on contact forms
- Regular security audits and monitoring
Data Retention
- Contact Form Data: Retained for up to 3 years for business relationship management and follow-up purposes
- Umami Analytics Data: Anonymous usage data with no personal identifiers, retained indefinitely as it cannot identify individuals
- Google Analytics Data: Automatically deleted after 26 months as per Google's default settings
- Email Delivery Logs: Mailgun retains delivery logs for 30 days for troubleshooting purposes
- Server Access Logs: Retained for 90 days for security monitoring and technical troubleshooting
- Cal.com Appointment Data: Managed by Cal.com according to their data retention policies
Data Rights (GDPR/CCPA)
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
Analytics Opt-Out & Privacy Controls
You have several options to control how your data is collected:
- Browser Settings: Enable "Do Not Track" in your browser settings (automatically respected by Umami Analytics)
- Google Analytics Opt-out: Install the Google Analytics opt-out browser add-on
- Cookie Management: Adjust cookie settings in your browser to block non-essential cookies
- Privacy-focused Browsers: Use browsers like Firefox with Enhanced Tracking Protection or Brave
- Ad Blockers: Extensions like uBlock Origin can block analytics scripts
Types of Cookies
Necessary Cookies
Required for basic website functionality, theme preferences, and session management. These cannot be disabled.
Performance Cookies
Google Analytics cookies (_ga, _gid, _gat). Note: Umami Analytics does not use cookies and respects Do Not Track headers.
Cal.com Integration
Scheduling widget functionality and calendar integration preferences when using the appointment booking feature.
Umami Analytics
Our primary analytics solution operates without cookies, respects browser privacy settings, and collects only anonymous usage data.
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
We do not sell, rent, or trade your personal information to third parties. We only share data with service providers who help us operate our website and business.
Data Processing Partners
- Mailgun (Sinch): Contact form emails and delivery notifications. Data processed in EU/US under appropriate safeguards.
- Cal.com: Scheduling data for appointment booking. Open-source platform with transparent data handling.
- Umami Analytics: Anonymous website usage data. Privacy-focused service that doesn't track individuals.
- Google (Analytics/GTM): Website analytics when enabled. Processed under Google's DPA and adequacy decisions.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
Safeguards
- We only transfer data to countries with adequate protection levels or under appropriate safeguards
- Third-party services comply with GDPR, UK GDPR, and applicable data protection frameworks
- We implement appropriate contractual safeguards including Standard Contractual Clauses
We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action to remove such information.
We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
Changes will become effective immediately upon posting unless otherwise specified.
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Data Protection & Privacy: [email protected]
General Inquiries: [email protected]
Data Protection Officer: [email protected]
Business Information
We will respond to your inquiry within 30 days as required by applicable data protection laws (GDPR, UK GDPR, CCPA).